Frequently Asked Questions (FAQ)

 Here’s a comprehensive list of potential FAQs for ZUM2000, targeting the Pakistani market. These address key concerns users may have: 

One-minute Refueling & Warranty 

• What is Zyp’s 1-minute refueling? 
  In one minute, you can swap your battery at any Zyp Energy Battery Swapping Station. This process should take 1-minute 

• What is a lifetime battery warranty? 
  With Zyp Unlimited® you will for the life of the vehicle never have to worry about battery degrading. You can come and change the battery at one of our Zyp Energy Battery Swapping stations anytime.  

• Where can I buy the ZUM2000 in Pakistan? 
  The ZUM2000 can be purchased from our official Experience Center and online via the Zyp Technologies website. 

 

Specifications & Features 

• What is the range of the ZUM2000 on a single charge? 
  The ZUM2000 offers a range of up to 85 km per charge, depending on riding conditions. 

• What is the top speed of the ZUM2000? 
  The ZUM2000 can reach a top speed of 75 km/h. 

• What type of battery does the ZUM2000 use? 
  The ZUM2000 is equipped with advanced Lithium Iron Phosphate (LFP) batteries for durability and safety. Unlike other Lithium-ion this is non-flammable. 

• Is the ZUM2000 waterproof? 
  Yes, the ZUM2000 is designed to be weather-resistant and can handle rainy conditions in Pakistan.  

 

Charging & Battery 

• How long does it take to fully charge the ZUM2000? 
  The battery takes approximately 2.5 hours to fully charge using a Zyp 10 Ampere home charger or 7 hours using Zyp 5 Ampere home charger using a standard home outlet. 

• Can I swap the battery instead of charging it? 
  Yes, ZUM2000 supports battery swapping at Zyp Energy’s swap stations, enabling quick battery replacement within 1-minute. 

• Where can I charge the ZUM2000? 
  You can charge it at home or office using a Zyp Home Charger, or at any Zyp Energy charging stations across Pakistan. 

• How much does it cost to charge the ZUM2000? 
  Charging costs depend on electricity rates but are significantly cheaper than petrol. 

 

Cost & Financing 

• What is the price of the ZUM2000 in Pakistan? 
  The ZUM2000 is priced competitively; please see our website’s page (www.zyptechnologies.com/zum2000) or authorized dealers for the latest pricing. 

• Is financing available for ZUM2000? 
  Yes, Zyp Technologies offers flexible financing options through partner banks and leasing companies. 

• What is the cost of maintaining the ZUM2000? 
  The ZUM2000 has minimal maintenance costs compared to petrol motorcycles, as it has fewer moving parts. 

 

After-Sales Support 

• What warranty is offered with the ZUM2000? 
  The ZUM2000 comes with a standard 2-year/50,000km warranty for the motorcycle, whichever comes first. Our unique battery swapping models allows you to have unlimited warranty on the battery. 

• Where can I get my ZUM2000 serviced? 
  ZUM2000 servicing is available at authorized Zyp Technologies service centers. 

• What should I do if the ZUM2000 breaks down? 
  Contact our 24/7 helpline or visit the nearest Zyp service center for assistance. 

 

Performance & Safety 

• Is the ZUM2000 safe to ride in heavy traffic? 
  Yes, the ZUM2000 is designed for urban traffic and is equipped with advanced safety features.  It has been tested to perform in 26 inches (2 feet and 2 inches) of water. 

 

Environmental Impact 

• How does the ZUM2000 help the environment? 
  The ZUM2000 produces zero tailpipe emissions, reducing air pollution and carbon footprint. 

• Are there government subsidies or incentives for electric motorcycles in Pakistan? 
  Policies are evolving; check with local authorities for the latest updates on incentives for electric vehicles. 

 

Connectivity & Features 

• Does the ZUM2000 have smart features? 
  Yes, it includes GPS tracking, app integration, unauthorized movements, accident detection and real-time battery monitoring. 

• Can I connect my smartphone to the ZUM2000? 
  Yes, the ZUM2000 can connect to your smartphone via the Zyp app for enhanced functionality. 

 

Battery Swap & Infrastructure 

• What is the process for battery swapping? 
  

1. Visit any Zyp Energy battery swapping station, 
2. Open seat, unlock the battery, insert it into an empty slot and wait for another existing battery to start blinking. 
3. Take the battery out and insert it into your motorcycle.  

• Where are Zyp battery swap stations located? 
  Swap stations are strategically located in the city of Lahore for now, with more being added regularly.