Terms & Conditions

Motorcycle Purchase and Battery Lease 

• When you purchase a Zyp motorcycle, you will sign an agreement which covers your purchase of the motorcycle and the lease of its battery. Please read this agreement carefully as it defines our mutual rights and obligations.  

• You will own the motorcycle once you pay the full purchase price. The battery, however, will be leased from us and will remain our property.  

• The battery must be returned if the lease is terminated. 
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Buying Your Motorcycle 

• The ownership of the motorcycle will transfer to you after we receive your full payment and deliver the motorcycle. 

Battery Subscription and Use 

• Your battery subscription entitles you to the use of our battery, which will always remain the property of Zyp Technologies. 

• We will ensure that a charged battery is available to you in our battery swap network whenever you need it.  

• We may collect from you a refundable security deposit for the battery. This deposit will be returned to you at the end of the lease.  

• You will pay a weekly subscription fee based on your battery usage. Battery subscription rate is currently set at Rs. 2.5 per kilometer. Your subscription bill will be sent on a post-paid basis at the end of each week. 

• You must always charge the battery using our approved chargers and swap it only at our authorized swap stations. 

• Any damage to the battery because of your misuse, mishandling, charging with unapproved methods, or tampering, may result in extra charges and termination of your lease. 

Battery Charging and Swapping 

• You can charge the battery at home using a Zyp Energy Home Battery Charger. The Zyp Energy home charger is available for purchase at your nearest Zyp Technologies sales center.   

• Battery swaps are allowed only at our authorized Zyp Energy Battery Swap Stations. 

• A battery swap incurs an energy cost currently set at Rs. 195 per net full swap. This will be added to your weekly bill. 

• When swapping, the battery must be returned in the same condition (allowing for normal wear) or you may be charged for repairs or replacement. 

Payments and Late Fees 

• All payments (motorcycle purchase, battery lease fee, and energy costs for battery swaps) must be made on time through our approved channels. 

• Late payments will incur a penalty of 2% per day until the full amount is paid. 

• If payments are overdue, we may reduce the motorcycle’s performance for seven days 

• If after seven days payments are still due, we may disable the motorcycle entirely until payment is received. We will not disable a motorcycle while it is in motion. 

Maintaining Your Motorcycle and Battery 

• Regular maintenance is required at Zyp service centers to ensure optimal performance. 

• Failure to comply with the maintenance schedule may void the motorcycle warranty. 

• Follow our guidelines for proper maintenance and battery use. 

• Do not tamper with or modify the motorcycle or battery in any way; unauthorized changes can result in extra charges and void your warranties. 

7. 7. Internet Connectivity

• Zyp motorcycles have a dedicated connection to the internet to receive updates, manage battery usage, and for performance monitoring.  

• You will be notified if a fault appears in your motorcycle’s internet connectivity 

• Upon being notified, you must urgently bring the motorcycle to a Zyp Technologies service center for warranty repair. Failure to do so may result in the motorcycle becoming disabled.  

Theft & Loss 

• If your battery or motorcycle is stolen, you must report it to Zyp and local authorities immediately. 

• You may be responsible for the replacement costs of the battery if theft is not reported within the required timeframe (24 hours). 

Ending Your Agreement 

• If you fail to make payments or misuse the motorcycle or battery, we reserve the right to disable the motorcycle remotely or terminate the agreement. 

• Upon termination, you must return the battery within a specified period (e.g., 3 days). 

• Failure to return the battery may result in the loss of your security deposit and additional charges to cover the battery’s replacement cost. 

Warranty Information 

• Your motorcycle comes with a limited warranty for 24 months or 50,000 kilometers (whichever comes first), covering only manufacturing defects. 

• The battery has a separate limited warranty, provided you follow the proper use, charging, and swapping procedures. 

• Any unauthorized modification or misuse will void these warranties. 

Liability and Your Responsibilities 

• Zyp Technologies is not responsible for damages or losses resulting from misuse, unauthorized repairs, or modifications to either the battery or the motorcycle. 

• You agree to cover any costs that result from such misuse or damage. 

• Our liability does not extend to indirect or consequential losses such as lost profits or business interruptions. 

Resolving Disputes 

• We encourage resolving any issues directly through communication. 

• If a dispute cannot be resolved this way, it will be settled by arbitration in Lahore, Pakistan, according to local laws.